Last updated: August 24, 2025
At Mngdesigns, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy explains our handling times, delivery methods, and related details.
Processing & Handling Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with your tracking details.
Delivery Time
- Standard delivery takes 2–4 business days after dispatch.
- Delivery times may vary depending on your location and courier service availability.
Shipping Costs
- We offer free standard shipping on all orders unless stated otherwise at checkout.
- Any additional shipping upgrades (e.g., express delivery) will be displayed at checkout.
Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- You can track your order directly with the courier or by contacting us if you need assistance.
Delays & Exceptions
- While we work hard to ensure timely delivery, delays may occur due to high order volume, weather conditions, or courier issues.
- If a significant delay occurs, we will notify you immediately.
Wrong or Incomplete Address
- Please ensure your shipping address is correct at the time of purchase.
- We are not responsible for orders delayed or undelivered due to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
- If your order arrives damaged or does not arrive within the estimated timeframe, please contact us immediately.
- We will investigate the issue with the courier and provide a replacement or refund where applicable.
Contact Us
For questions about shipping or your order, please reach out to us:
- Phone: +44 7874 482131
- Email: contact@mngdesigns.com
- Address: 18 Wandle Road, London SW17 7DW, United Kingdom
- Contact Page: https://mngdesigns.com/contact-us/